My problem is that 6 mos or so ago my HP Laptop with Win 7 could connect to all of my Bluetooth devices then suddenly stopped. My iPad and phone can connect to all of them, so the problem is in the laptop. I tried back then uninstalling and reinstalling bluetooth drivers.

Accessories; Apps & Services. Apps & Services. Explore the world of Sony Apps and Services. Photo and video apps. Let your creativity run wild. Music and movie apps. Your ticket to the biggest hits and hottest shows. Tools and productivity apps. Personalise your Xperia, keep it safe and more. Support home. User guide, troubleshooting. Jul 16, 2015  All required SBH20 bluetooth drivers installed. But following message pops up while starting the device. Going through different forums, i checked.

Today I checked updates on all of them in Device Manager, still no luck, I don't want to do a rollback that far as sometimes recommended. Samsung s5282 csc flash file. I see all the devices, sometimes nothing happens when I click 'listen to music' and other times it says 'no available services or remote device connection failure. Please check remote device connection and make sure it supports required services.' Thought I'd add to this as I was going through the same hassle as the op and found a solution, which did involve updating the Bluetooth 'driver' software on my HP laptop.

I tried all the previous links posted in this thread - most of them link to a supposed driver detector, which shows obsolete drivers on your system, but makes you pay if you want to update (before you know if it is actually going to work!). So I went to the laptop manufacturer's website (HP in my case) and downloaded the latest Bluetooth update from there. Once that was installed I got more useful dialogue boxes and eventually got the headset working. This is the Broadcom Bluetooth update from HP - It might work for your system, but I would check your installed Bluetooth device first. (If the link I've posted changes to a non-HP website link, don't follow it!) Once the update was installed I got an icon for my device under All Programs/Bluetooth. This app gave me a 'Connect' button which got it working. By searching this thread I was able to resolve the connectivity issue from my Sony DR-BT101 bluetooth headset to my PC by following JayMac's Instructions.

HERE IS THE FIX FROM JAYMAC: Remove the device from your PC (Devices and Printers) > Click on Add a Device and set your bluetooth to pairing mode > when your device shows up in the list DO NOT HIT NEXT just yet > Instead right click and go to Properties and select ALL the options for the services and after it install everything it will work for you. Also, please don't forget to change your default sound device in Control Panel and Sound.

I'm about ready to give up. I have a Bluetooth (v2.1+EDR) speaker that pairs & installs just fine (Win7 reports it as a 'headset', but that doesn't matter.) When my BT-3.0 adapter didn't work, I bought a BT-4.0 adapter (plugged into a USB 2.0 port). Installed the latest drivers downloaded on the manufacturers website and everything installed. I followed 'JayMac's' instructions (which aren't 100% correct.

Checking those boxes before hitting 'Next' disables the 'Next' button. Instead, you must click OK, install the device, then Right-click on the device there and tick the Services boxes) but it didn't help. Drivers are all installed. Speaker paired & installed, but when I try to set it as an output device, the Sound manager reports it as 'disconnected' (yes, it is On and paired.) A picture is worth a thousand words, so: I'm stumped. Happy to come across this item, after many hours of searching for a clue. Not there yet, but trying to contribute to come to a clear conclusion.

I followed the instructions by Jaymac (which were correct - at least in my case) but that didn't make a difference, as the BT services were already available in my BT device (a Noxon B1 Rev3 BT audioplayer to stream music to an analogue amp), see screenshot. The trouble is, as stated by, that it shows the 'listen to music' link, but when I select that, nothing happens. In the audio settings the BT headphones cannot be activated, nor is there a new BT playback device shown. Trying to find a workable solution by checking the other entries.